Privacy Policy – Lexicon
This document details the privacy policy of “Lexicon Translation Services” (“Lexicon” or “we”) and describes how we use information collected from users of Lexicon’s website (the “Site”), including in connection with your use of the Site and the services provided through it (the “Services”), including registration for and participation in events we hold.
Personal Information (as defined below) will be stored in Lexicon’s databases and used in accordance with this Privacy Policy or as required by law.
You are not legally required to provide the Personal Information detailed below. However, without providing such information, we may not be able to provide you with all or part of the Services. By continuing to use the Site, you consent to this policy and to the collection of Personal Information about you as described below.
In these Terms of Use, singular means plural and vice versa; masculine means feminine, according to context.
1. What Information Do We Collect?
1.1. During your use of the Site or contact with us, we may collect the following details, hereinafter referred to as “Personal Information”:
* Identification details: First and last name, company name, position, and country.
* Contact information: Phone number, email address, physical address.
* Site usage information: Data such as access times, duration of visits to the Site or specific areas within it, and actions performed.
* Technical information: Including internet connection data (such as IP address and Internet Service Provider), and device information (such as device type and operating system). For additional details, see Section 5 below.
* Information and documents uploaded as part of a quote request.
* Additional information: Any other details about you or third parties that you provide to us during your use of the Site.
1.2. Additionally, we may collect and process statistical and aggregate data for any purpose. Such data is non-identifying and therefore not considered Personal Information. For example, we may use aggregate information about Site usage to calculate the percentage of users accessing a specific tool.
1.3. If you provide us with Personal Information relating to third parties, you must ensure that you have obtained their consent, and the responsibility in this matter rests solely with you.
2. How Do We Collect Information?
We use various methods to collect Personal Information from or about you, including:
2.1. Information you provide directly: You may provide us with Personal Information during your use of the Site and/or receipt of services from Lexicon. You may also provide us with your identification and contact details when registering for updates and publications.
2.2. Automatically collected information: During your use of the Site, we may automatically collect technical information or data about your Site usage through logs, cookies, and similar technologies.
2.3. Public information and third-party information: We may receive Personal Information from third parties. For example, we may receive technical information or information about your Site usage from analytics providers.
3. Purposes of Collection and Use of Information
We will use Personal Information in the following situations and for the following purposes:
3.1. Providing services, fulfilling an agreement with you, or entering into such an agreement.
3.2. Communication and delivery of notices, including via SMS, WhatsApp, email and/or Site notifications, as well as sending updates and publications.
3.3. Handling requests you send us through the Site or other means.
3.4. Managing the Site, resolving technical issues, improving Services offered on the Site, and ensuring proper operation.
3.5. Managing legal proceedings in which we are involved or preparing for such proceedings.
3.6. Complying with any applicable law, court order, or regulatory authority requirement.
3.7. For purposes for which you have consented to the processing of information.
3.8. For any other purpose specified in this Privacy Policy.
4. Third Parties
We may transfer Personal Information to third parties in the following cases and within the purposes detailed in this policy:
4.1. To contractors or service providers on our behalf, as required in connection with providing the Services or fulfilling the purposes specified herein (such as sending updates and publications).
4.2. To parties with whom we organize events in which you have registered to participate.
4.3. To professional advisors (such as lawyers, accountants) as required for their services.
4.4. In the event of reorganization of our activities within another entity, including merger, sale of activities, etc., provided that the entity to which the activity is transferred adopts the provisions of this Privacy Policy.
4.5. In case of a legal dispute between you (or anyone on your behalf) and us (or anyone on our behalf), as required to address the dispute.
4.6. To any party to whom you have provided consent for the transfer of Personal Information.
4.7. As required by any law or competent authority, or for the purpose of managing legal proceedings.
Information may be transferred or stored outside Israel’s borders, including in countries where the level of protection for Personal Information is lower than in Israel.
5. External Sites
The Site may contain links to external sites. Clicking on such links may lead to the collection of your Personal Information by a third party. We have no control over these sites and bear no responsibility or liability in connection with them. We recommend reviewing the terms of use and privacy policy of external sites before using them.
6. Cookies and Similar Technologies
6.1. Cookies are files transferred to and stored on your device through your web browser for documentation purposes. These files may facilitate Site use, enable quick connection, and track your actions on the Site.
6.2. We use cookies and similar tracking technologies, including from external providers, for Site operation, improving user experience, and collecting information about Site usage.
6.3. Some cookies are deleted when closing the browser, while others are saved on your computer’s hard drive. These files contain various information, such as pages visited, duration of Site visits, entry source, and additional information that can adapt Site usage to your preferences.
6.4. If you do not want cookies, you can change your browser settings. You can also delete these files at any time. However, changes may affect your Site experience and ability to use some services.
6.5. We may use tools like Google Analytics and Google Tag Manager to collect information about Site usage. These tools collect data about Site visit frequency, user preferences, and more. Additional information can be found in Google’s Privacy Policy at: https://www.google.com/policies/privacy/partners.
6.6. We may also use Hotjar to better understand our users’ experience and improve offered services. Additional information about Hotjar is available at: https://help.hotjar.com/hc/en-us/sections/115003204947/.
6.7. Additionally, we may use web beacons to collect general information about Site usage and check the effectiveness of email updates (for example, how many users opened a specific message).
8. Changes to Privacy Policy
This Privacy Policy may be updated from time to time. In case of updates, the updated policy will be published on the Site. We recommend checking the policy periodically to stay informed of changes. Your continued use of the Site after policy changes constitutes consent to its content.
9. Exercising Your Rights
To exercise rights granted to you under the Privacy Protection Law, you may contact us in writing using the contact details provided below.
You may review information held about you in Lexicon’s databases, personally, through your authorized representative in writing, or through your appointed guardian, subject to the provisions of the Privacy Protection Regulations (Conditions for Reviewing Information and Appeal Procedures for Refusal of Review Request), 1981.
10. Contact Information
10.1. For any questions or clarifications regarding Site use, you can contact us via email at: info@lxcn.co.il